Quality
Our Company, performing its activities, adopted in time all the necessary measures to ensure high quality, reliable and responsive to customer requirements machining.
To this purpose, the Company, in order to increase the customer satisfaction, has decided to implement a Quality Management System UNI EN ISO 9001.
The activities refer to our Quality Management System Manual that includes four macro-processes:
· Management responsibility
· Resource Management
· Product realization
· Measurement, Analysis and Improvement
The continuous evolution of the market, which sees customers who have become increasingly sophisticated and attentive to the quality problems, together with the knowledge that the regulation of the business activities, through the adoption of a Quality Management System and the involvement and exploitation of resources,
will produce:
· Improvement of Company’s image
· Decrease of the inefficiencies (no errors)
· Improved relationship with customers
· Improving of the motivation of the staff and of the work atmosphere
· Decrease of the customer complaints and of the non-compliance
· Improvement of the market position
· Increased productivity
Our Quality Management System (QMS) is provided by:
· Quality policy and its objectives
· Quality manual
· Processes and Macro processes
· Procedures System and Operating Procedures
· Work instructions
· Documentation of orders
Certifications
Documents
